Clarity Financial Aid Home
General Application Questions
- How much is the Clarity application fee?
- Does the family submit multiple applications if they’re applying to more than one school? Or applying for more than one child to my school?
- Do divorced parents or those in separate households each have to submit an application?
- Is there an automatic fee waiver in Clarity and, if so, how does it work?
File Review Questions
- Why can’t I see anything on an In Progress application?
- What do the financial aid statuses mean?
- How do I cancel a request for one of the IRS tax verification documents?
- Why can’t I see the student records based on the historical data that we brought into the platform?
- Do families see the award amounts in Clarity?
- Why can’t I change the number of children in a tuition charging school on the Suggested Tuition Breakdown (STB)?
- Why can’t I change the COLA for an individual applicant in their STB?
- What does it mean when the application is locked?
- Why didn’t my rule, based on enrollment status, trigger after a status change?
School Settings/Miscellaneous
- What are some common School Specific Questions that schools might add?